Returns & Refunds at Varenyaarts:
It’s rare, but if for any reason you don’t want to keep your purchase, just connect with us within 24 hours. Of course, it has to be in the original condition. Our return and replacement policies are planned to be easy, fair, and customer-centric. That's our promise to our customers!
Our 1-Day Replacement Policy
We provide a 1-day replacement window after you've received your product. Please note that to be eligible for return & replacements, items must be in their original purchase condition, including all product documentation.
To be eligible for a replacement of any item:
a) Reach out within 24 hours of receiving the order.
b) Provide an unboxing video and clear photos showcasing the problem (this is required for verification).
Replacement Cases:
- Received an incorrect item (verified through unboxing video).
- Received an incomplete or damaged product (authenticated through unboxing video).
Non-Refundable Cases:
- Size problems or personal preferences (please review the product description before placing an order).
- Damaged, modified, or already worn by you.
- Goods returned without original packaging.
Important Note: Replacements are released only after inspection & confirmation by our team.
Refunds & Returns
Our customer service specialists are available 24/7 to help out. Backed by our 100% satisfaction guarantee, every purchase can be made with confidence. You have 24 hours to decide if you love your new items; if not. Here is what our refund process is:
Refund Eligibility:
Refunds are made only in exceptional circumstances, including:
Multiple weeks' delay in delivery.
Repeated dispatch of wrong or damaged goods.
How to Initiate a Return or Replacement of Any Product?
Upload original images and videos regarding the problem. Follow the mentioned process to return the order to Veranyaarts. You can discuss the same with our customer support team for more information.
- If qualified, we will organize a return collection or direct you to return it.
- The items then go through the Quality Assurance process held by our experts. Once it passes the process, then we proceed with the refund.
- If the article is not in 'new and unworn condition', then the customer shall be responsible, and no refund will be issued.
If the collection is not available in your area, you will have to courier the product to us. On confirmation, we will send your replacement.
Exceptions & Non-Returnable Products
a) Gift cards and sale products are not returnable.
b) Premium range products are non-returnable.
Need Assistance
If there is a problem with your order, email varenyaarts84@gmail.comor +919521513167 for further assistance. We will advise you on how to proceed with a return or rectify the specific issue you have. To ensure your experience with Veranyaarts is nothing less than the best.
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