The Shipping Policy (VeranyaArts.com)
Thank you for shopping with Veranya Arts! We’re here to deliver the best with a dedication to delivering your order safely and on time. So, if you have any questions or queries, our support team will all be here to help you out at support@veranyaarts.com (From Mon–Sat, 10:00 AM – 6:00 PM IST).
The Processings of Orders
– Firstly, the orders placed before 12 PM (Mon–Sat) are usually processed and dispatched the same day.
– Secondly, the orders that are placed after 12 PM will be dispatched on the next business day.
– Any Weekend & Holiday Orders will be processed on the following or upcoming business day.
For Domestic Shipping (India)
– The standard delivery time will be around 3–5 business days, which truly depends on your location as well.
– Free shipping on all orders.
– If there are any shipping charges, they will be displayed at the time of checkout before you confirm the order at Veranyaarts.com.
Any additional charges are borne by the customer themselves. We would highly recommend checking and reviewing all the details before placing an order.
The Veranya Arts is not responsible for any hidden delays or charges.
Shipping Address & Delivery Responsibility
Please provide an accurate and complete shipping address. If a package is returned due to an incorrect address, reshipping costs will be borne by the customer.
Once marked as “delivered” by the courier, Veranya Arts is not responsible for lost or stolen packages. Please follow up with your local courier/postal office in such cases.
Shipping Delays
We believe in delivering to our customers on time with our top-notch services, but there can be a delay due to some circumstances such as:
1. Weather disruptions
2. Any custom inspections
3. The high demand seasons (which can be a reason)
4. A public strike or unforeseen courier issues
If your order is delayed, you can just check on the website for further details. Or you can connect with us anytime via chat or Email to know more.
Lastly, Tracking Your Order
Once your order is dispatched, you’ll surely receive an email with tracking details and other important information regarding your order. So, you clearly watch the real-time update on the courier partner’s website.
Returns, Refunds & Exchanges at Veranyaarts.com
If you want to know more about our refund, return, or exchange policy. You can simply head straight to our policies section. Read on to know exact details.
